Comcast clarifies its xfinity that is free Flex for internet-only clients

Comcast clarifies its xfinity that is free Flex for internet-only clients

In September, Comcast announced so it could be making its Xfinity Flex television box that is streaming for many of its internet-only clients. but, as it happens that not absolutely all internet-only clients would be obtaining the offer that is free at least maybe perhaps maybe not straight away.

In the event that you hire your cable modem/router from Comcast, you will get the Xfinity Flex free of charge, rather than the need to pay the most common $5 every month leasing, and that offer ended up being effective if the deal ended up being established. But Comcast neglected to point out that the offer ended up beingn’t quite prepared for several of its clients, which generated a report that is somewhat scathing The Verge claiming that the offer had disguised a concealed $13 every month charge ( the quantity of the modem/router leasing).

Digital Trends contacted Comcast to make the journey to the base of this problem. Here’s the company’s formal comment:

When available later on this present year, Internet-only clients will perhaps not need certainly to lease a gateway from Comcast to obtain Flex. Internet-only clients should be able to get Flex with all the gateway that is xfinity-compatible of selecting. (more details on suitable gear can here be found: . And Xfinity Internet-only clients who currently lease our gateway will get Flex put into their account today at no cost that is additional.

Therefore, main point here? There is no need to lease your equipment from Comcast to obtain in regarding the free Xfinity Flex deal, however you can’t obtain it immediately. Comcast declined to inform us precisely whenever “later this will be, nevertheless when pressed about the subject, we had been told it could be “really quickly. year”

Launched in March 2019, Xfinity Flex once was a $5 each month additional charge for internet-only Comcast members.

Xfinity Flex is an IPTV item that packages up popular streaming apps like Netflix, Amazon Prime movie, HBO, etc., along side free resources of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo within one easy-to-navigate experience. An innovative new “Free to me” part in the Flex guide enables you to look at a lot more than 10,000 free programs and films that are offered through the streaming that is free, relating to Comcast. NBCUniversal’s Peacock solution will be the next add-on option, because will Hulu. Flex users can purchase or hire films and programs through the integral electronic shop, and you can access your locker from the Flex interface too if you’re a Movies Anywhere customer.

It is all done in the Xfinity Flex set-top box, a little impact 4K UHD unit that accompany a remote that is voice-capable. Internet-only customers have the Flex package, the remote, as well as the choice to lease extra Flex containers because of their other TVs at $5 every month.

Xfinity Flex provides cord-cutters with a well-designed device that aggregates all their streaming choices in a single destination plus in therefore doing, effortlessly produces a unique competitor for Apple’s television App, which is designed to perform some thing that is same. Xfinity Flex also can behave as an internet and smart home control center, with choices like seeing your Wi-Fi passwords, switching off and on Wi-Fi usage of various products in your home, viewing movie feeds from their cameras and arming or disarming their house safety systems.

A lot more significantly from Comcast’s viewpoint, later on this present year, Flex customers can update to your range that is full of X1 cable networks — including a DVR function — should they determine that cutting the cable has proven an excessive amount of a sacrifice from a TV viewpoint.

If it doesn’t, contact Comcast to get it removed if you’re an existing Flex subscriber, you should see your $5 per month fee automatically disappear from your bill, but. If you’re an internet-only client who would like to access it board aided by the free offer, you will need to phone or visit a Comcast Xfinity store to grab the free set-top package.

We’ll upgrade this short article when Comcast announces that the offer that is free been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added brand new details impacting Comcast internet-only clients who don’t hire their modem/router through the business.